Terms and Conditions

Quintessentially Yours : Terms and Conditions

  1. Quintessentailly Yours is a business in the Beauty Industry that Supplies beauty Products.
  2. Delivery policy:
    Subject to availability and receipt of payment, requests will be processed within 2 – 4 working days and delivery confirmed by way of Courier (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction :
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy:
    The provision of goods and services by is subject to availability. In cases of unavailability, Quintessentailly Yours will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.
  5. Customer Privacy policy:
    SA Lumber (Pty) Ltd T/A Quintessentially Yours shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  6. Payment options accepted:
    Payment may be made via Visa and MasterCard.
  7. Card acquiring and security:
    Card transactions will be acquired for SA Lumber (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.zato view their security certificate and security policy.
  8. Customer details separate from card details:
    Customer details will be stored by SA Lumber (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency:
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility:
    SA Lumber (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile:
    This website is governed by the laws of South Africa and Quintessentially Yours chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 106 Katherine Street, Sandown, Sandton 2146.
  12. Variation:
    Quitessentailly Yours may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information:
    This website is run by SA Lumber (Pty) Ltd based in South Africa trading as Quintessentially Yours and with registration number 1982/003761/07 and Keith Michael Backos (Director).
  14. Quintessentailly Yours contact details:
    Physical Address: 106 Katherine Street Sandown, Sandton 2194
    Email: salfgh@global.co.za
    Telephone: 082 820 8660 / 078 283 0498